REFUND POLICY.

TRIARO Full Access is added to your account as soon as your payment is confirmed. Because you can use the whole product straight away, we do not offer refunds after access has been provided, other than in the cases below.

• Where the law requires it. Including if Full Access does not work as described and the problem cannot be put right.
• Billing and payment errors. For example, if you were charged an amount other than the price shown.
• Duplicate payments. If you paid more than once for the same account, the extra payment is refunded in full.
• Exceptional cases. We may approve a refund in other circumstances at our discretion. That is a decision we make case by case, not a right.

Consumers buying online in the EU normally have 14 days to withdraw from a purchase. Starting a service during that period, at the customer's request, can affect that right, depending on the law that applies. Before paying for TRIARO Full Access you are asked to make this request by ticking a box that is never pre-ticked:

“I request immediate access to TRIARO Full Access and understand that starting the service during the withdrawal period may affect my statutory right of withdrawal where applicable.”

Your order confirmation email confirms that request. Where the law gives you a right of withdrawal or a refund, it applies as section 4 describes.

This policy does not take away any mandatory consumer rights that apply to you under applicable law. If the law where you live gives you a right to a refund, that right applies whatever this page says.

Email angelpor.business@gmail.com from the address on your TRIARO account. Include your order ID from the confirmation email, and tell us briefly what happened.

We will reply, and where a refund is due we refund the original payment method through Stripe, without any fee. Depending on your bank, it can take several business days to appear. When a purchase is refunded, the Full Access it paid for ends.

Please contact us first — we would rather put things right directly. You keep every route available to you as a consumer. See the Terms for governing law.